FREQUENTLY ASKED QUESTIONS

A Luxeify prize draw is a chance to win luxury items by entering our weekly draws. You choose the prize draw you want to enter, select your number of entries (tickets), and submit your entry. Each draw is held at a set time every Friday, and you could win iconic luxury products from as little as £1 per entry.

Our draws are open to anyone aged 18 or over who is residing in the UK and eligible under our terms and conditions. Entry is easy, simply select a prize, register or log in, and complete your payment before the draw closes. You can also enter for free via our postal entry route.
More info can be found here.

Winners are chosen by matching the 2 lucky winning numbers drawn every Friday at 5pm. Every entrant will have a set of 2 numbers between 1-39 per ticket bought, you can shuffle these numbers up to three times then they are locked in. The draw is conducted in a transparent system so winners are picked fairly and at random.

Our draws close at 3:30pm every Friday and winners are announced at 5:00pm the same day, regardless of how many tickets have been sold. Draws run on schedule every week, without exception.

You can purchase up to 10 tickets per live draw, increasing the number of tickets you have will increase your opportunity to match the winning numbers (1-39).

We offer genuine luxury items from top brands, such as high‑end handbags, sunglasses, shoes and other exclusive products. These are authentic prizes (not replicas), and details are clearly listed on each draw page. We purchase all of our products directly from well-known high street stores or directly from the brand and all items will come with a gift receipt.

If you're selected as a winner, you'll be notified by email and asked to complete a quick ID verification through our trusted third-party partner. Once verified, we'll arrange delivery of your prize at no cost to you. We handle everything quickly and securely so you can enjoy your win with minimal fuss.

Yes , we use secure systems for both privacy and payment processing. Your personal data is handled in accordance with our privacy policy and applicable UK data protection laws. We don’t share your information without consent.

Yes, every ticket you enter also helps us support charities that uplift women in the UK. We donate a portion of our proceeds to meaningful causes, so you can feel good about both the chance to win and the impact of your entry.

You can enter for free by post after creating a Luxeify account. Send a postcard including your name, Luxeify account number, postal address, email address, phone number, competition name, and chosen numbers to Luxeify Limited. One entry per postcard only, and it must arrive before the draw closes. Valid entries will be confirmed by email. For full details, click here for our postal entry terms and conditions.

Our subscription lets you enter our weekly prize draws automatically. Choose from Bronze (£1 per entry), Silver (£2.50 per entry), or Gold (£5 per entry) and select how many tickets you'd like per week. Entries renew automatically each week unless you pause or cancel. Each ticket is assigned two new randomly generated lucky numbers every week. You’ll receive your numbers by email when you join and then every Friday at 5:10pm.
If you win, you can choose a prize from that week’s draw for your subscription tier or take the cash alternative of the same value as the original prize. Members purchasing 8 or more tickets also receive 2 free bonus entries. You can pause or cancel at any time.
For free postal entry, please visit our postal entry terms and conditions page for full details.

In the unlikely event that none of the entrants to the Draw hold the winning Draw number, there will not be a winner for that Draw and there will not be a re-draw. All Draw entries will still have been purchased fairly and in accordance with our Terms and Conditions.

In the unlikely event that a prize becomes unavailable due to circumstances outside our control, we will offer a cash alternative of equal value to the original prize.

If more than one entrant holds the same two winning numbers, all matching entries will be recognised as winners. There is no limit on the number of winners per weekly draw.