FREQUENTLY ASKED QUESTIONS

A Luxeify prize draw is a chance to win luxury items by entering our weekly draws. You choose the prize draw you want to enter, select your number of entries (tickets), and submit your entry. Each draw is held at a set time every Friday, and you could win iconic luxury products from as little as £1 per entry.

Our draws are open to people aged 18 or over who are eligible under our terms and conditions and residing in the UK. Entry is easy just select a prize, register or log in and complete your payment before the draw closes.

Winners are chosen by matching the 2 lucky winning numbers drawn every Friday at 5pm. Every entrant will have a set of 2 numbers between 1-39 per ticket bought, you can shuffle these numbers up to three times then they are locked in. The draw is conducted in a transparent system so winners are picked fairly and at random.

Our prize draws are conducted at 5pm each Friday, regardless of how many tickets have been sold. This means the draw happens on schedule every week.

You can purchase up to 10 tickets per live draw, increasing the number of tickets you have will increase your opportunity to match the winning numbers (1-39).

We offer genuine luxury items from top brands, such as high‑end handbags, sunglasses, shoes and other exclusive products. These are authentic prizes (not replicas), and details are clearly listed on each draw page. We purchase all of our products directly from well-known high street stores or directly from the brand and all items will come with a gift receipt.

If you’re selected as the winner, we’ll contact you using the details you provided to arrange prize delivery. We handle everything quickly and securely so you can enjoy your prize with minimal effort.

Yes , we use secure systems for both privacy and payment processing. Your personal data is handled in accordance with our privacy policy and applicable UK data protection laws. We don’t share your information without consent.

Yes, every ticket you enter also helps us support charities that uplift women in the UK. We donate a portion of our proceeds to meaningful causes, so you can feel good about both the chance to win and the impact of your entry.

You can enter for free by post after creating an account with us. Send a postcard with your name, account number, postal address, email, phone number, the competition name, and your chosen numbers to Luxeify Limited. Only one entry per postcard is allowed, and it must arrive before the draw’s closing date. Valid entries will be confirmed by email.

Our subscription lets you enter our weekly prize draws automatically. Choose from Bronze (£1 per entry), Silver (£2.50 per entry), or Gold (£5 per entry) and decide how many tickets you’d like to enter each week. Your entries will renew automatically each week unless you pause or cancel. Each ticket is assigned two new randomly generated lucky numbers every week. You’ll receive your numbers by email when you join and then every Friday at 5:10pm. If you win, you can choose a prize from that week’s draw for your subscription tier or take the cash alternative instead. Members also receive 2 free ticket entries when purchasing 8 tickets, and you can cancel or pause your subscription anytime.